The author helps readers understand the nature of crisis events, how individuals are impacted, and how to best provide help during and following times of trauma, loss, and grief. Though intended for the professional and pastoral counsellors, it offers definitions of all concepts, making it accessible to lay readers. Specific examples from Scripture and everyday life abound. Specialized topics include how to work with children and teenagers in crisis circumstances and how to develop a crisis response team in a church setting. The concluding chapter helps readers deal with the stress, burnout, and secondary trauma that often accompanies crisis ministry and counselling.